Questions & Answers

Q: It won't mail the responses to me and it won't display my thank you page either.

A: If you are going to paste the code at the top of a form you need to follow the instructions outlined in the Copy and Paste section (2 V c) of the Help file. Having a quick look at your form you need to adjust the action in <form method="POST" action=".....">. You need to change this so the form points to itself. See the Help file on how to do this.

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Q: When I tried to reprocess the form, the program came up and told me I was on day 1 of my 7 day trial?

A: Registration Details are stored in cookies on your system, if you delete or block cookies you will need to input your registration data before you build a form so they are recorded in the form. You can see the current registration status using the Registration link in the top menu of the Form1 builder.

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Q: I've downloaded the form builder software. I am checking out the free download before purchasing. I'm trying to set up a

form and I'm getting an error: "No input file specified."

A: Is the error occurring when you use the Form1 Builder or when you use a form. Make sure your system is suitable to run the software ie current browser with java script enabled and that your server supports php. It is usually best to build a simple QuickForm first and build up from there. If you let me know a little more about what you have done and when you receive this error I will be able to assist further.

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Q: I maintain my company website and order form page using our own secure website. I would like to have an automatic confirmation email sent to a client placing his or her order at the time they click the submit button. At this time I manually replied to clients looking for a confirmation. Is there a way to implement an automatic confirmation email?

A: You can use the AutoResponse function in Form1 Builder. This will send an email to the form submitter when the submit button is clicked and the form is sent for processing. Full details are available in the AutoResponder section of the Help file or online at https://bizpep.com/form1/ .

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Q: Hi, my host provider is turning off PHP's allow_url_fopen option and I see in the code we are using fopen...will this software be affected by turning off the allow_url_fopen function? Is there an alternative to fopen that we can use?

A: fopen is used in the file attachment component of Form1 processing. If you are not using file attachments everything should run as required. If you are using file attachments then the processing code will not be able to access / read the attachment file. There is no alternative way to access the attached file.

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