Questions & Answers

Q: We have purchased the software - but are getting a Form Expired message. How do I register?

A: When you purchased you were sent registration details by email these must be input into you Form1 Builder to register it. Registration details are saved as cookies on your computer. You can see the current registration of your Form1 Builder when you click Registration from the top menu. Forms that are built with unregistered software will expire. You form has not been built with registered software. Register your Form1 builder and rebuild your form.

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Q: The from address in the email always seems to be the delivery address. How can I make the email entered in the for appear instead?

A: If no Defined Email address exists the from email is set as the delivery email. To set the from email address as a user input form field value set the Defined Email Address Form Field as the name of the email input field. By default this is set as Email_Address. So if you are using the default settings you can simply make the form field name Email_Address. Details are provided in the software help file or online at https://bizpep.com/form1/ .

Question and Answer Item 304 - Browse All Question and Answer Items

Q: When building a form using an existing form it does not send the text descriptions of the fields, just the field name and then the data. Can this be change?

A: It will only send the field name and the data but there is no reason why you cannot use a field that is the same as the displayed description but with spaces replaced by underscores _ . The underscores are replaced by spaces when the form is processed so the field name First_Name becomes First Name etc.

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Q: I am a customer of yours. I bought your WebImp2 script package and use it quite often to get web info into Goldmine. I am using the PHP version in a PHP enabled site and I was wondering how to tweak it a bit. Right now your script loops thru all the input name/value pairs and spits it out each on it's own line. Data such as the contact info is processed into the proper GM data fields. However in my form I am asking for specific info and opinions that are not part of the standard contact data fields in GM. Right now this data does not go into any GM fields because it's does not match a GM field name. In addition to looping of the normal GM contact fields, I would like to be able to group the NON-GM fields (custom form fields) and input them all in one entry in the GM "notes" field.

A: We have released a completely new GoldMine processing script since your purchase which provides a range of added features that may meet some of your requirements. For details and additional information please refer to https://bizpep.com/form1/ . With both your existing script and the new version as long as the field names match between the form field and the GoldMine database field the data will be imported. So if you setup GoldMine fields that match you form field names the data will be added to the database. The issue regarding grouping fields is a bit different but ultimately is about how the form is set up and preprocessed prior to the Goldmine processing code being applied. If you use Form1 Builder Goldmine it will handle arrays (ie multiple select options) so you could simply set in the form a drop down box with multiple sections to group and process the data. To group a range of independent variables however would require a preprocessing script to be developed and run before the GoldMine processing script is called, this would required additional development work. Hope this helps.

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Q: All of my fields import into GoldMine correctly except the email field. I have given it the field name, EMAIL, since that the is GoldMine database name for it. I followed the same process for importing email addresses as I did for the contact's name, address, city, zip, state, etc. Why would all of those fields import into GoldMine correctly, but the email address does not? It is sent to me in the email sent by FORM1, but it does not import correctly.

A: Remember that uppercase letters are not the same as lower case letters. So make sure your field name is exactly the same as the database name including case ie EMAIL is not the same as email or Email.

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