Questions & Answers

Q: When building a form using an existing form it does not send the text descriptions of the fields, just the field name and then the data. Can this be change?

A: It will only send the field name and the data but there is no reason why you cannot use a field that is the same as the displayed description but with spaces replaced by underscores _ . The underscores are replaced by spaces when the form is processed so the field name First_Name becomes First Name etc.

Question and Answer Item 305 - Browse All Question and Answer Items

Q: I am a customer of yours. I bought your WebImp2 script package and use it quite often to get web info into Goldmine. I am using the PHP version in a PHP enabled site and I was wondering how to tweak it a bit. Right now your script loops thru all the input name/value pairs and spits it out each on it's own line. Data such as the contact info is processed into the proper GM data fields. However in my form I am asking for specific info and opinions that are not part of the standard contact data fields in GM. Right now this data does not go into any GM fields because it's does not match a GM field name. In addition to looping of the normal GM contact fields, I would like to be able to group the NON-GM fields (custom form fields) and input them all in one entry in the GM "notes" field.

A: We have released a completely new GoldMine processing script since your purchase which provides a range of added features that may meet some of your requirements. For details and additional information please refer to https://bizpep.com/form1/ . With both your existing script and the new version as long as the field names match between the form field and the GoldMine database field the data will be imported. So if you setup GoldMine fields that match you form field names the data will be added to the database. The issue regarding grouping fields is a bit different but ultimately is about how the form is set up and preprocessed prior to the Goldmine processing code being applied. If you use Form1 Builder Goldmine it will handle arrays (ie multiple select options) so you could simply set in the form a drop down box with multiple sections to group and process the data. To group a range of independent variables however would require a preprocessing script to be developed and run before the GoldMine processing script is called, this would required additional development work. Hope this helps.

Question and Answer Item 279 - Browse All Question and Answer Items

Q: All of my fields import into GoldMine correctly except the email field. I have given it the field name, EMAIL, since that the is GoldMine database name for it. I followed the same process for importing email addresses as I did for the contact's name, address, city, zip, state, etc. Why would all of those fields import into GoldMine correctly, but the email address does not? It is sent to me in the email sent by FORM1, but it does not import correctly.

A: Remember that uppercase letters are not the same as lower case letters. So make sure your field name is exactly the same as the database name including case ie EMAIL is not the same as email or Email.

Question and Answer Item 280 - Browse All Question and Answer Items

Q: Help! I have downloaded version 20 Form1 Builder GoldMine. I am testing the GoldMine webimp. It gives me the following error in the subject line of the e-mail: Error GoldMine Form Submission. In the To: line of e-mail my e-mail address appears instead of GM-WEBIMPORT. I have tried it on your server and it works fine?

A: If you are running on a windows server you may need to set the smpt settings see the Server Settings section (2 III x) of the Help file. This is also covered in the Trouble Shooting section (5). Use Content Type (Help file section 2 II c)determines the email delivery format. To send GM-WEBIMPORT this should be false (not set). If you continue to have difficulty forward me a copy of the received email/s.

Question and Answer Item 281 - Browse All Question and Answer Items

Q: I have uploaded your sample php for GoldMine. I have uploaded your sample WebImport html. My problem now is the form does not reset: it holds in memory the previous test data. (Probably because there was an error and the email wasn't sent). How do I reset everything?

A: The files work as outlined in the help file. The sample form includes code to maintain content. This is as per the Maintaining Form Content section of the Help file. This allows the form to maintain content until the form is successfully submitted (so the user does not have to re enter data if they miss a required field etc). When the form is sent the form data is cleared. If you do not require the Maintaining Content feature then build a form that does not include the Maintaining Form Content code as per the help file.

Question and Answer Item 282 - Browse All Question and Answer Items

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