Questions & Answers

Q: I would like to purchase this software but I understand the license is kept in the form of a cookie. Since I regularly delete cookies, how would this affect the functionality of the prgram?

A: As long as the Form1 Builder is registered (it displays the registered domains under registration) when a form is built the form will always run on the registered domain. If you clear cookies then before you build another form simply re-enter your registration details into the Form1 Builder before you build the form. As long as Form1 Builder is registered when the form is built it will run without problems.

Question and Answer Item 273 - Browse All Question and Answer Items

Q: I tried to use your test version of form1. I created a php file as instructed. And uploaded this to my server. When I completed the test form I got error message 405. When I tried to open the php file it tries to open in microsoft picture it, which is a picture editing softare. I would really like to buy this product but I need to get the test version working first. Any help would be appreciated?

A: If you are trying to open the php file that is located on your computer you should open it in a text editor like notepad. Either right click the file and select open with or open your text editor first and then open the file from the text editor. When you open the file on your computer all you will see is the code not the form so it is only worth doing this if you want to manually edit the code. The reason you picture editor opens is because you system guesses that the .php file is a picture. When the file is uploaded to your server open it just like any web page by typing the url directly into your browser address bar. It is usually best if you upload the php file to your standard www directory (where all your web pages go). When you open the file on your server the form will be displayed and processing will run when submitted. If you recive a server error check your upload and file url names.

Question and Answer Item 274 - Browse All Question and Answer Items

Q: Once I purchase the licenses required, and am using your product,is there any advertising of yours that appears on my page once created?

A: The displayed form is enitrely modifiable by you, you can change any html content as you like, this includes meta tags etc. There are only copyright details in the processing code which is never displayed. There is no advertising etc in the form at all, set it up any way you like.

Question and Answer Item 275 - Browse All Question and Answer Items

Q: I am in the business of webdesign and would like to purchase your form1builder, however I am unclear with your licensing requirements. I would like to install software on ONE computer only and I would be the ONLY USER of the software. The software would be used by myself to make forms for ?any number of domain names / sub domain names which are registered to me. Do I only require ONE user license? or do I have to purchase for each domain name I own?

A: When you purcahse a license it applies to as many forms as you like for a registered domain including subdomains. To use it on different domains you need to purchase a license for each domain. When you input the registration details you are asked to provide the domain on which the form will run. This is imbedded in the form processing code to ensure that only forms from your domain can run the processing code. When you purchase more than 1 license a 30% discount applies. You can also add domains at any time in the future using our Update licence page at https://bizpep.com/upgrade.php .

Question and Answer Item 276 - Browse All Question and Answer Items

Q: I am having trouble with forms that i have created using Form 1. The following are details that may help. Our company recentley began hosting our email internally using Microsoft Exchange. Previously we went through our web host and the forms ran error free. All Form 1 forms now end with the "Form Delivery Error / Your form has not been delivered / Please use the Return to Form Button above to return to the form and resubmit. I tried creating a basic quick form and the same errors happen. Is there an easy fix for this, if Microsoft Exchange is the culprit?

A: It appears that Microsoft Exchange is the culprit. You may be able to fix it by adjusting the SMTP server settings. If you are using Form1 Builder Software version 20 you can set this as a form variable. For details refer to the Server Settings section of the help file. This is available online at https://bizpep.com/form1/ .

Question and Answer Item 277 - Browse All Question and Answer Items

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