Questions & Answers

Q: It's not clear to me what value I am receiving when I pay $39.00 for form1 builder compared to the eval version. What features are enabled by registering the software?

A: When unregistered Form1 Builder software and the build Forms provide full functionality but will only run for 7 days and then expire. Any form built with unregistered software will stop delivering form submissions after 7 days of use. Only forms built using registered software remain functional.

Question and Answer Item 269 - Browse All Question and Answer Items

Q: I have been attempting to use the try out of your Form1. I am able to generate a form, install it on our server, but all I am getting is a "Your form has not been delivered." I downloaded and ran the php test and that worked fine. Any ideas?

A: If you are using a windows server you may need to set the smtp variable. Refer to the Server Settings, SMTP Server Setting section (2.II.x.a) of the help file. Also check the trouble shooting section of the Help file. If you still have problems you can email me your form as an email attachment and let me know the url of your form on your server and I will have a look for you.

Question and Answer Item 270 - Browse All Question and Answer Items

Q: I would like to purchase this product but I am having a problem in the testing phase with a message The requested URL /< was not found on this server. Once I get past this I will be able to know if it is what I can use. I ran the php test and it looks like my server is ok. Any suggestions?

A: The form file should be uploaded to your standard web directory (usually www) and to access the form the url address would be your domain name and the form file name including the file extension ie "http://www.yourdomainname.com/form.php". This should be typed into your browser or used in your hyperlinks to open the form page. Generally if the url can not be found either it is not uploaded correctly or the url link used to access it is not correct.

Question and Answer Item 271 - Browse All Question and Answer Items

Q: I ordered your software a while back and now it doesn't accept by registration information. Please advise me as to why it doesn't work anymore.

A: Registration codes only work with the software version they are designed for. So if you purchased your Form1 Builder before September 2004 you must use the matching Form1 Builder version (not the current version). You can download this superceeded version from the superceeded software page under the support menu at https://bizpep.com. It should also be noted that registration details are stored as cookies on your computer. If cookies are not enabled then the registraion details can not be stored. If you wish to leave cookies disabled then you will need to input your registration details each time you reuse Form1 Builder (before you build a form). If you still have difficulty then lease let me know exactly what does or does not happen and I will be able to assist further.

Question and Answer Item 272 - Browse All Question and Answer Items

Q: I would like to purchase this software but I understand the license is kept in the form of a cookie. Since I regularly delete cookies, how would this affect the functionality of the prgram?

A: As long as the Form1 Builder is registered (it displays the registered domains under registration) when a form is built the form will always run on the registered domain. If you clear cookies then before you build another form simply re-enter your registration details into the Form1 Builder before you build the form. As long as Form1 Builder is registered when the form is built it will run without problems.

Question and Answer Item 273 - Browse All Question and Answer Items

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