Questions & Answers

Q: Once I purchase the licenses required, and am using your product,is there any advertising of yours that appears on my page once created?

A: The displayed form is enitrely modifiable by you, you can change any html content as you like, this includes meta tags etc. There are only copyright details in the processing code which is never displayed. There is no advertising etc in the form at all, set it up any way you like.

Question and Answer Item 275 - Browse All Question and Answer Items

Q: I am in the business of webdesign and would like to purchase your form1builder, however I am unclear with your licensing requirements. I would like to install software on ONE computer only and I would be the ONLY USER of the software. The software would be used by myself to make forms for ?any number of domain names / sub domain names which are registered to me. Do I only require ONE user license? or do I have to purchase for each domain name I own?

A: When you purcahse a license it applies to as many forms as you like for a registered domain including subdomains. To use it on different domains you need to purchase a license for each domain. When you input the registration details you are asked to provide the domain on which the form will run. This is imbedded in the form processing code to ensure that only forms from your domain can run the processing code. When you purchase more than 1 license a 30% discount applies. You can also add domains at any time in the future using our Update licence page at https://bizpep.com/upgrade.php .

Question and Answer Item 276 - Browse All Question and Answer Items

Q: I am having trouble with forms that i have created using Form 1. The following are details that may help. Our company recentley began hosting our email internally using Microsoft Exchange. Previously we went through our web host and the forms ran error free. All Form 1 forms now end with the "Form Delivery Error / Your form has not been delivered / Please use the Return to Form Button above to return to the form and resubmit. I tried creating a basic quick form and the same errors happen. Is there an easy fix for this, if Microsoft Exchange is the culprit?

A: It appears that Microsoft Exchange is the culprit. You may be able to fix it by adjusting the SMTP server settings. If you are using Form1 Builder Software version 20 you can set this as a form variable. For details refer to the Server Settings section of the help file. This is available online at https://bizpep.com/form1/ .

Question and Answer Item 277 - Browse All Question and Answer Items

Q: How do I increase the textbox size in a form?

A: You can use standard html code to change form layout. If you are using Form1 Builder this can be done directly in the form text. To change the size of a text area set the rows and cols values ie <textarea name="Message" rows="20" cols="55">. If you are referring to a text box set the size ie <input type="text" size="34" name="FirstName" />. You can see the source code of an example form at https://bizpep.com/formsource.html and access recommended html tutorials at https://bizpep.com/formcode.html .

Question and Answer Item 278 - Browse All Question and Answer Items

Q: I keep getting form error message?

A: You may need to set your SMTP settings, see the Server Settings section (2 II x) of the Help file. If you still have difficulty send me a copy of your form as an email attachment and I can investigate further.

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