Questions & Answers

Q: If there is an error in required fields etc , when you go back to the form, you will loose all the info in the other fields? Is there a way to change that setting?

A: Yes, you can add code to your form to display previously input data. See the Maintaining form Content section (4) of the Help file for details.

Question and Answer Item 258 - Browse All Question and Answer Items

Q: I created 3 files form1.html, form1.php and form1process.php. I uploaded them into my server. When you open the form you cannot submit it. There is a error message. What did I do wrong ??

A: If you look at the source code of your page your form action is corrupted ie the < has been changed to < and the > has been changed to > as in this line <form action= "<?php if(!isset($_SERVER)){$_SERVER= $HTTP_SERVER_VARS; }echo $_SERVER['PHP_SELF']; ?>" method="post" name="Form1">. Therefore when the form is submitted it does not know where to go to ie what action to take. This problem is usually caused by editing the form with a web editor ie Frontpage etc when it has php code in it (web editors can destroy php code), you should only use a text editor. Also if you are using a single form file you do not need all the 3 files you simply add the processing code to your form file (using the Builder or a text editor) so when it submits it calls itself. If you want to call a separate form processing code then you need to set the form action to point to the processing file in your case form1process.php. I suggest you build a quick form initially so you can understand how it fits together and then work up from there. Full instructions are in the Help file.

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Q: I would like to know if I can use your sw to collect contact details from online yellow pages forms?

A: Yes, the forms will send you any data that is input, so simply build your form with the required fields and when a user submits the form the form input data will be sent to the delivery email address.

Question and Answer Item 260 - Browse All Question and Answer Items

Q: Obviously I had an older version of the software which is why I could not find the referenced pages. I did download the latest version and have read through it. My question is: do I need to purchase the new version again? I can't just update the old version? I did try to input my order details and it says they aren't valid, so I'm assuming I have to pay for an update or upgrade?

A: Sorry I did not realize you had an old version. In the old version only the field contents are delivered not the attachment so to use attachments you will need to purchase a license for the new version, registration details are only valid for the version they are purchased for.

Question and Answer Item 261 - Browse All Question and Answer Items

Q: So, lets say I go into the hosting business, and I hook up 100 subdomains. Will 1(one) license to my top level domain cover me for all the subdomains, or do I have to get a separate license for each subdomain. Your website was not crystal clear on this.

A: If your customers only have subdomains of your Registered Domain and all domains resolve to the registered domain 1 license will do as long as the registered user undertakes all form development. In this case you build the forms and your customers use them. The number of licenses applies to both the domains and the number of users of the Form1 Builder Software. However if your customers have their own domains or will use the Form1 Builder to develop form code then a separate license is required for each. For hosting businesses we do offer substantially discounted licensing with fees dependent upon the usage and volumes. So let me know if you are interested.

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