Questions & Answers

Q: Several times, my software has managed to lose the SN and reg info, and though I registered under my dial-up email address, I am trying to use it on our main server. It keeps trying to process the form, but it bounces over to your site, and says I haven't registered.

A: The registration details are recorded as cookies on your computer. If your cookies are blocked, cleared or removed you will loose the registration details and will need to re-input them to build a registered form. To maintain the registration details entered ensure cookies are enabled and are not cleared. As long as the Form1 Builder is registered (it displays the registered domains under registration) when a form is built the form will always run on the registered domain. If you clear cookies then before you build another form simply re-enter your registration details into the Form1 Builder before you build the form. You can see the current registration status using the Registration link in the top menu of the Form1 builder.

Make sure there is valid registration before you build the form code. It sounds like your current form was built when there was no valid registration. You will nedd to regenerate the processing code/form.

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Q: I need the password to unprotected the sheets.

A: Input cells (blue) are not protected and are the only cells that should be changed for the software to function correctly. As outlined in the Terms and Conditions and Frequently Asked Questions page all non-input cells and Visual Basic code are protected to ensure integrity and protect source code. All input is via unprotected input cells, protected cells contain formula and should not be changed. The software is fully functional and the protection is in place to ensure the software formula and code is not corrupted. Bizpep retain full copyright and intellectual property rights at all times and the display of branding and web site information asserts copyright ownership. If you are using the software for commercial purposes (ie with clients etc) we do offer Commercial licenses for the use of software for inter-business support, advice, or consulting and upon request with a Commercial license can provide an unprotected software version allowing you to view the formula applied to enhance your knowledge of software operation (macros remain protected) and undertake formatting refinements. Our standard Non-Commercial license is for private and internal business use only. You can upgrade from a Non-Commercial license to a Commercial license at https://bizpep.com/upgrade.html . Please note that Bizpep retain full copyright and intellectual property rights at all times.

Question and Answer Item 555 - Browse All Question and Answer Items

Q: I downloaded a new version. I saved it in my download folder, unzipped it and copied the Form1Builder.html to a folder on my system where all code for this domain is kept. I also uploaded the the html file to the server where the domain is hosted.

A: If you move the unzipped files you need to move/copy the .html and .js (ie the html is not standalone) it needs the JavaScript file (.js) in the same directory. Also the JavaScript file must be the correct file for the Form1 Builder Software version ie the one that is packaged with it. If you try and use version 3 Form1 Builder but with a version 2 JavaScript file it will not work correctly. You must save all the unzipped files to the same directory (they need each other).

Question and Answer Item 553 - Browse All Question and Answer Items

Q: Form1Builder.html page comes up differently saying "... may be due to your browser blocking or disabling JavaScript...", but JavaScript is enabled on my PC. Regardless of what I click on it gets an "error on page" each time. It shows the JavaScript that is going to run, when I hover over it. When I click on it, I get "error on page."

A: This could be because it can not find the correct JavaScript file, it has not been saved to the same directory? All files shipped need to be in the same directory. I suggest you try re downloading and installing to a completely new directory (all files). Then register using your registration details and give it a test.

Question and Answer Item 554 - Browse All Question and Answer Items

Q: I do not understand what I am doing wrong when I am building a form. I have entered required, various variables, selected local form, clicked on build form and it transfers me to page that I received when I registered the software. No where can I find any code that has been generated.

A: Are you running the Form1 builder software on your computer not via the internet? Did you download and save the Form1 Builder software files to your computer and are you using these? As stated in the Local Files section of the Help file "Form1 Builder must be running on the local system (ie saved on your computer) not via the internet to use this function". If you not running Form1 Builder Software on your local system it is unable to access local files and simply reloads itself because it can not access the required file. Also as outlined in the Help file "the performance of this function is dependent upon browser functionality and it may not run correctly on all browsers. If you have difficulty consider using the Copy and Paste Code method.". However if you are using Internet Explorer 6 this should not be a problem. Let me know how you go.

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