Questions & Answers

Q: I do not understand what I am doing wrong when I am building a form. I have entered required, various variables, selected local form, clicked on build form and it transfers me to page that I received when I registered the software. No where can I find any code that has been generated.

A: Are you running the Form1 builder software on your computer not via the internet? Did you download and save the Form1 Builder software files to your computer and are you using these? As stated in the Local Files section of the Help file "Form1 Builder must be running on the local system (ie saved on your computer) not via the internet to use this function". If you not running Form1 Builder Software on your local system it is unable to access local files and simply reloads itself because it can not access the required file. Also as outlined in the Help file "the performance of this function is dependent upon browser functionality and it may not run correctly on all browsers. If you have difficulty consider using the Copy and Paste Code method.". However if you are using Internet Explorer 6 this should not be a problem. Let me know how you go.

Question and Answer Item 548 - Browse All Question and Answer Items

Q: I have an older version of Microsoft Office (Windows 95) and your software is formatted for 32. Is there anyway for me to change the format so I can run your software with my older version of Office?

A: I do not think I have ever run it using Office 95 it runs on anything from Office 98 on, and am not sure what would be the outcome using 95. However there should not be many issues. Can you let me know how it currently runs ie what works/or does not work and I will see what can be done.

Question and Answer Item 547 - Browse All Question and Answer Items

Q: What password do I use if I want to delete the website information at the bottom of the spread sheet?

A: Input cells (blue) are not protected and are the only cells that should be changed for the software to function correctly. As outlined in the Terms and Conditions and Frequently Asked Questions page all non-input cells and Visual Basic code are protected to ensure integrity and protect source code. All input is via unprotected input cells, protected cells contain formula and should not be changed. The software is fully functional and the protection is in place to ensure the software formula and code is not corrupted. Bizpep retain full copyright and intellectual property rights at all times and the display of branding and web site information asserts copyright ownership and must not be removed.

Question and Answer Item 546 - Browse All Question and Answer Items

Q: I have the form email address set with 2 emails. The first email address seems to be the only email address the forms go to. Does their need to be a space separating the two addresses?

A: No space is required just a comma ie ,. However if your server blocks the transmission of emails to addresses outside the domain only an email for the same domain as the form processing is on will be delivered. This is particularly true when you use the SMTP Mailserver Setting where for some servers the send_mail from must be a valid email address on the domain mailserver. This means that if you are running your form on mydomain.com you must use a delivery email address that is valid on mydomain.com (ie myemail@mydomain.com).

Question and Answer Item 543 - Browse All Question and Answer Items

Q: I was wondering if I have the form up and working. Can I make a new form and have the new form point to that script? Will the form work? I'm assuming I cannot have the form delivered to a different address.

A: You can simply have 1 processing script and point any forms you like to it. See the Form Action Method section of the Help file. As they will be processed by the same script the settings will be the same ie delivery address etc. However you can over ride these with hidden fields See the help file for details. The Help for variables that can be set using hidden fields includes a bit on "Alternatively: This variable can be set using...".

Question and Answer Item 544 - Browse All Question and Answer Items

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