Questions & Answers

Q: I am looking at the business valuation model listed at $ 30 to purchase. However when I start to purchase what I think is the right software, It states that it is $ 39.00. I don't know if I am actually ordering the same software.

A: The price of $30.00 is several years old and no longer applicable, we have undertaken a number of software improvements since then. The reference to the old pricing is no longer applicable (and appears to be from a site that has not updated details in the last couple of years?). The software is the same but with updates. You can access and purchase the current version from our web site https://bizpep.com .

Question and Answer Item 560 - Browse All Question and Answer Items

Q: How do your get the sender name to appear when the email is received, (says unknown sender)?

A: You need to set the Defined Email Address Form Field as outlined in the Help file. This must be the same as the name of the email field in the form, if not the processing code does not know what field contains the email address. This also applies for the other Defined Fields as outlined in the Help file.

Question and Answer Item 557 - Browse All Question and Answer Items

Q: I check the "Email Copy" and it did not send an email copy?

A: If the processing code does not know what field is the email address is it can not send a copy as it does not know where to send it . You need to set the Defined Email Address Form Field as outlined in the Help file also as outlined in the Help file "...this should only be used in conjunction with a Defined Email Address Field that is set as Required in the Defined Required Form Fields" .

Question and Answer Item 558 - Browse All Question and Answer Items

Q: How do I eliminate all this extra information that it send?

A: It sends the information that the variables are set for. The "extra" information is the User Variables because Include User Variables is set (see the Help file) and User Cookies because Include User Cookies is set (see the Help file). If you do not want this data then these variables must be unset (ie false in the processing code). It also looks as thought you are sending in html format (but your email reader does not handle multi-part messages) so to send a plain text email HMTL Email should not be set (see the Help file).

Question and Answer Item 559 - Browse All Question and Answer Items

Q: Several times, my software has managed to lose the SN and reg info, and though I registered under my dial-up email address, I am trying to use it on our main server. It keeps trying to process the form, but it bounces over to your site, and says I haven't registered.

A: The registration details are recorded as cookies on your computer. If your cookies are blocked, cleared or removed you will loose the registration details and will need to re-input them to build a registered form. To maintain the registration details entered ensure cookies are enabled and are not cleared. As long as the Form1 Builder is registered (it displays the registered domains under registration) when a form is built the form will always run on the registered domain. If you clear cookies then before you build another form simply re-enter your registration details into the Form1 Builder before you build the form. You can see the current registration status using the Registration link in the top menu of the Form1 builder.

Make sure there is valid registration before you build the form code. It sounds like your current form was built when there was no valid registration. You will nedd to regenerate the processing code/form.

Question and Answer Item 556 - Browse All Question and Answer Items

<< < Page 221 222 223 224 225 226 227 228 229 230 > >>