Questions & Answers

Q: Question for you. If you have different forms and want delivery to different addresses do you have to change some of the code? For instance if you changed to form2 would this impact the script inside?

A: I am not sure what the question is here. But the form is processed by the processing code its form action points to or if it points to itself then the processing code at the top of the form. What ever the Form Delivery Email Address is in the processing code will be the delivery address or you can use two hidden fields in your form to set the delivery address. See the Help file section Form Delivery Email Address for details.

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Q: The form will not submit. I get Form Delivery Error Your form has not been delivered. Can you tell me what I need to do?

A: Form Delivery Error usually indicates a server issue. Have you run the Test Code from http:// bizpep.com on this server? If you run the test code you should receive a test email. If you do not receive a test email the domain may not support the php mail function or if it is a windows server you may need to set the SMTP Mailserver Settings as outlined in the Help file SMTP Mailserver Setting and Trouble Shooting sections.

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Q: When I try and return to the form it says page unavailable?

A: Because you are using a processing code on a different server to form and the processing server restricts POSTs from outside its domain the Return to Form fails. If you run the processing code and form on the same server this will not be a problem or you can get around the server issue using the Set Form1 URL and JavaScript Return. Refer to the Help file for details.

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Q: My form that was working yesterday is not working today?

A: If you have not changed your form or processing code in any way then your server must have changed. Form1's only depend on their own code and the servers they are hosted on. So if they stop working something in the Form1 form code or processing code has changed or something on the server has changed. If you continue to have problems and nothing related to your form has changed then it must be a server issue. In this case contact your server host and advise them that it appears the php mail function (if it is a form delivery issue) is no longer running correctly and ask for them to restore it.

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Q: I want to buy your form to mysql script, but my hosting is yahoo, they don't allow to get access to mysql from remote, can i still use your software? Is it just like an online form, and then people can fill in, after people click submit, it will goes to mysql directly?

A: Form1 Builder MYSQL uses your MYSQL database, and the form is run on your server so there should be no remote access issues. Basically when you submit a form and it is processed by the Form1 MYSQL processing code it will add the submitted data to your database. So yes when people click to submit the form data goes straight into MYSQL. For more detail please read the Help file https://bizpep.com/form1/ . You can also download the software form https://bizpep.com/form1/ and give it a test to make sure it does what you need.

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