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Q: Several times, my software has managed to lose the SN and reg info, and though I registered under my dial-up email address, I am trying to use it on our main server. It keeps trying to process the form, but it bounces over to your site, and says I haven't registered.
A: The registration details are recorded as cookies on your computer. If your cookies are blocked, cleared or removed you will loose the registration details and will need to re-input them to build a registered form. To maintain the registration details entered ensure cookies are enabled and are not cleared. As long as the Form1 Builder is registered (it displays the registered domains under registration) when a form is built the form will always run on the registered domain. If you clear cookies then before you build another form simply re-enter your registration details into the Form1 Builder before you build the form. You can see the current registration status using the Registration link in the top menu of the Form1 builder.
Make sure there is valid registration before you build the form code. It sounds like your current form was built when there was no valid registration. You will nedd to regenerate the processing code/form.
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