Questions & Answers

Q: We need a form to go in the checkout area of our Yahoo Store. I was informed it should be HTML code. This information will flow through our Yahoo store so there is no need for email or other notification. Our survey will be 12-15 questions long and be mandatory pre checkout. we also would like the ability to not require return customers to fill out the form. Will your software accomplish this? or is this something you do.

A: You could use the Form Layout component of Form1 Builder to set up the html form code and then set the form action to point to where ever yahoo want to send it to. For the return customers you would need to set up cookies on your site, this would require specific programming.

Question and Answer Item 10609 - Browse All Question and Answer Items

Q: I purchased and it was working fine, but now an error message pops up with "macros are disabled, contact application support to determine how to enable the macros."?

A: Macros are part of your Excel program. Please refer to the Question and Answer Items re macros at https://bizpep.com/qac.php?topic=Bizpep%20FAQ&page=3 for details. If macros are no longer running then something has changed (ie security settings etc) and will need to enable them to use the software, refer to your Excel Help for details.

Question and Answer Item 10608 - Browse All Question and Answer Items

Q: How do you add a Date/Time stamp to the form to be added to the database?

A: As outlined in the MYSQL section of the Help file the processed time as set in the form can be included by having a MYSQL table field with the name Processed. For this field to be formatted as a date field in MYSQL the field type should be DATETIME. Or to automatically have MYSQL include a MYSQL time to the record you can use an auto time field setting in the database itself (you will need to refer to your MYSQL database help for details).

Question and Answer Item 10607 - Browse All Question and Answer Items

Q: I have generated a static sitemap but the generator does not find the pages in our framed site. I manually included all the starting URL's and this worked OK. How can I get a dynamic sitemap to recognize the complete site?

A: A framed site is not one page, so the best way is to include both pages as start urls's and everything will be crawled (as you appear to have done). Alternatively if you add a href link for the framed page (even if it is not displayed) to the content page it will be found when crawled.

Question and Answer Item 10606 - Browse All Question and Answer Items

Q: Hi - I am testing form builder on the free trial period. I have managed to most of what I need with it but I have problem which I need to see if I can fix before I buy the package. Some of the default settings have stopped working - eg there is no longer a line break between responses in the covering email, I have a '<' appearing in the middle of the form and the csv file with responses does not have field headings in so can not be imported into our database. I have searched you published material for answers but I can not find them - are you able to help.

A: It sounds like the code has been broken. What changed (what happened) between when it worked and when it did not work? Rember you can only edit forms with a text editor. Using a html editor can break the code. If you rebuild it should all be fine.

Question and Answer Item 10605 - Browse All Question and Answer Items

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