Questions & Answers

Q: How do you add a Date/Time stamp to the form to be added to the database?

A: As outlined in the MYSQL section of the Help file the processed time as set in the form can be included by having a MYSQL table field with the name Processed. For this field to be formatted as a date field in MYSQL the field type should be DATETIME. Or to automatically have MYSQL include a MYSQL time to the record you can use an auto time field setting in the database itself (you will need to refer to your MYSQL database help for details).

Question and Answer Item 10607 - Browse All Question and Answer Items

Q: I have generated a static sitemap but the generator does not find the pages in our framed site. I manually included all the starting URL's and this worked OK. How can I get a dynamic sitemap to recognize the complete site?

A: A framed site is not one page, so the best way is to include both pages as start urls's and everything will be crawled (as you appear to have done). Alternatively if you add a href link for the framed page (even if it is not displayed) to the content page it will be found when crawled.

Question and Answer Item 10606 - Browse All Question and Answer Items

Q: Hi - I am testing form builder on the free trial period. I have managed to most of what I need with it but I have problem which I need to see if I can fix before I buy the package. Some of the default settings have stopped working - eg there is no longer a line break between responses in the covering email, I have a '<' appearing in the middle of the form and the csv file with responses does not have field headings in so can not be imported into our database. I have searched you published material for answers but I can not find them - are you able to help.

A: It sounds like the code has been broken. What changed (what happened) between when it worked and when it did not work? Rember you can only edit forms with a text editor. Using a html editor can break the code. If you rebuild it should all be fine.

Question and Answer Item 10605 - Browse All Question and Answer Items

Q: I received a MySQL update error and I don't know where to begin to see why my database is not being updated, the form was emailed to me.

A: This error indicates that the data cannot be added the specified database table. Recheck MYSQL Server Name, MYSQL User Name, MYSQL User Password, MYSQL Database Name, MYSQL Table Name. These must match existing settings in the MYSQL database. Also recheck that the existing table (MYSQL Table Name) has field names that correspond to form field names and text variable types are used. Remember if your form field is First_Name it displays as First Name in your browser but the MYSQL field must be First_Name. It is also recommended that the form is run on the same server as your MYSQL database. Also make sure that any MYSQL table fields that are not skipped can accept the MYSQL Empty Value or NULL values. If you have access to the error log files for your server you may be able to identify the problem by checking the error log entries. If you still have difficulty try stripping your form and database down to a single field ie subject to eliminate/minimize potential data mismatches and determine if it is an access or data issue.

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Q: I am interested in purchasing the business valuation software, but want it on a disk, not as a download. Is that possible?

A: When you select RegNow as the payment processor a CD delivery option is available. From the purchase page https://bizpep.com/Purchase.html make your selection then on the next page select Continue via RegNow and then select the Get it on CD! checkbox.

Question and Answer Item 10603 - Browse All Question and Answer Items

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