Questions & Answers

Q: I downloaded your trial version, to test on my server. I cannot get it to work. I keep getting this error: ... Fatal error: Call to undefined function curl_init() .... I have made sure that php will work on my server. I used the testing script you provided. Both the js file and php have been uploaded. Is this a problem with my server? Is there something I can do fix this error? Any help you could give me would be appreciated.

A: It appears your php does not support curl.The php on the server must support file_get_contents or curl to run the SiteMap software. So basically the server needs to support the php functions file_get_contents or curl. A curl error indicates it does not appear to do this correctly at the moment? Contact your server support to check/enable one of these functions.

Question and Answer Item 10613 - Browse All Question and Answer Items

Q: When I do your test at https://bizpep.com/form1/ I get both e-mails and am able to import one. When I use the form I created, I only get one e-mail. Could this be because I am only using the trial version? Should I be receiving duplicate e-mails?

A: Yes you should receive 2 emails even with the trial version. Without a WebImport email the import cannot happen. Check your settings in your form. As stated if you are not receiving a WebImport email you need to set the GoldMine Use variable see the Help file. If you still have difficulty try rebuilding a very basic form.

Question and Answer Item 10612 - Browse All Question and Answer Items

Q: I just downloaded the Eval version of Form 1 Builder for Goldmine. I am using Goldmine 6.5 Corporate Edition and have set up the form successfully and received the e-mail into Goldmine. When I try to add the e-mail as a contact, several of the fields are missing. I have read your previous responses that the form fields have to match the database fields exactly including case. I have checked this by right-clicking on the field in Goldmine and selecting Properties. The name I am referencing is under Field Data, Name in Database. Is this what I should put in the web form? If yes, is there anything else I need to enable in Goldmine, as I am unable to add the contact with all of the fields.

A: Yes Field Data, Name in Database is correct. Are you receiving an email in WebImport format ie the to includes {$GM-WEBIMPORT$} and the body something like [Instructions] SaveThis=Web Import File [Data] field names = data . You can see what a it looks like using the test GoldMine Form1 at https://bizpep.com/form1/ . If you are not receiving a WebImport email you need to set the GoldMine Use see the Help file https://bizpep.com/form1/ . If you are receiving a WebImport email it try the test GoldMine Form1 and see if and what it imports form here you should be able to identify what's what.

Question and Answer Item 10611 - Browse All Question and Answer Items

Q: I can't confirm your certificate during installation?

A: If you mean your system does not give you the option to accept then your security settings are too high and you will need to adjust them to allow you to accept. If you mean why do you receive a security notice it is that we do not pay a third party for a security certificate of questionable value. If you download from our servers nobody except us can modify the files in any way and they are completely safe.

Question and Answer Item 10610 - Browse All Question and Answer Items

Q: We need a form to go in the checkout area of our Yahoo Store. I was informed it should be HTML code. This information will flow through our Yahoo store so there is no need for email or other notification. Our survey will be 12-15 questions long and be mandatory pre checkout. we also would like the ability to not require return customers to fill out the form. Will your software accomplish this? or is this something you do.

A: You could use the Form Layout component of Form1 Builder to set up the html form code and then set the form action to point to where ever yahoo want to send it to. For the return customers you would need to set up cookies on your site, this would require specific programming.

Question and Answer Item 10609 - Browse All Question and Answer Items

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