Questions & Answers

Q: When I do your test at https://bizpep.com/form1/ I get both e-mails and am able to import one. When I use the form I created, I only get one e-mail. Could this be because I am only using the trial version? Should I be receiving duplicate e-mails?

A: Yes you should receive 2 emails even with the trial version. Without a WebImport email the import cannot happen. Check your settings in your form. As stated if you are not receiving a WebImport email you need to set the GoldMine Use variable see the Help file. If you still have difficulty try rebuilding a very basic form.

Question and Answer Item 10612 - Browse All Question and Answer Items

Q: I just downloaded the Eval version of Form 1 Builder for Goldmine. I am using Goldmine 6.5 Corporate Edition and have set up the form successfully and received the e-mail into Goldmine. When I try to add the e-mail as a contact, several of the fields are missing. I have read your previous responses that the form fields have to match the database fields exactly including case. I have checked this by right-clicking on the field in Goldmine and selecting Properties. The name I am referencing is under Field Data, Name in Database. Is this what I should put in the web form? If yes, is there anything else I need to enable in Goldmine, as I am unable to add the contact with all of the fields.

A: Yes Field Data, Name in Database is correct. Are you receiving an email in WebImport format ie the to includes {$GM-WEBIMPORT$} and the body something like [Instructions] SaveThis=Web Import File [Data] field names = data . You can see what a it looks like using the test GoldMine Form1 at https://bizpep.com/form1/ . If you are not receiving a WebImport email you need to set the GoldMine Use see the Help file https://bizpep.com/form1/ . If you are receiving a WebImport email it try the test GoldMine Form1 and see if and what it imports form here you should be able to identify what's what.

Question and Answer Item 10611 - Browse All Question and Answer Items

Q: I can't confirm your certificate during installation?

A: If you mean your system does not give you the option to accept then your security settings are too high and you will need to adjust them to allow you to accept. If you mean why do you receive a security notice it is that we do not pay a third party for a security certificate of questionable value. If you download from our servers nobody except us can modify the files in any way and they are completely safe.

Question and Answer Item 10610 - Browse All Question and Answer Items

Q: We need a form to go in the checkout area of our Yahoo Store. I was informed it should be HTML code. This information will flow through our Yahoo store so there is no need for email or other notification. Our survey will be 12-15 questions long and be mandatory pre checkout. we also would like the ability to not require return customers to fill out the form. Will your software accomplish this? or is this something you do.

A: You could use the Form Layout component of Form1 Builder to set up the html form code and then set the form action to point to where ever yahoo want to send it to. For the return customers you would need to set up cookies on your site, this would require specific programming.

Question and Answer Item 10609 - Browse All Question and Answer Items

Q: I purchased and it was working fine, but now an error message pops up with "macros are disabled, contact application support to determine how to enable the macros."?

A: Macros are part of your Excel program. Please refer to the Question and Answer Items re macros at https://bizpep.com/qac.php?topic=Bizpep%20FAQ&page=3 for details. If macros are no longer running then something has changed (ie security settings etc) and will need to enable them to use the software, refer to your Excel Help for details.

Question and Answer Item 10608 - Browse All Question and Answer Items

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