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Questions & Answers
Q: What if I receive No Response or Answer?
A: To enhance the communication process we publish responses to enquires and Update information on our software and services in our Question and Answers ( https://bizpep.com/qac.php ). Due to the escalating challenges and reliability issues facing standard email delivery please submit all communication via our Contact Us form ( https://bizpep.com/ContactUs.html ). This communication receives priority handling. Responses will be sent to the email address provided on form submission and for general items we will also publish responses in our Question and Answers ( https://bizpep.com/qac.php ).
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Q: How is software delivered?
A: Standard software delivery is in digital format by program download. After making a purchase and receiving your Registration Details input these into your evaluation software or download the program from the link provided with your Registration Details.
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Q: What are the requirements to use software?
A: To use our Excel based software you require Microsoft Excel installed on your computer. Software is written with Excel 2000/2002 but most software features should run on Excel versions from 97 on. If you access the software as a compressed (zip) file it will require unzipping for use. Trial Zip software is available free from Winzip ( http://www.winzip.com ).
Generally Excel on Macs does not support all macro functions so some functionality may be missing. Depending on the software title this may or may not be an issue. All software is available free for evaluation so the best option if in doubt is to is download it and give it a test.
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Q: Cells are protected, how do I unprotect them?
A: Input cells (blue) are not protected and these are the only cells you need access to. In some software titles all other cells and Visual Basic code are protected to ensure integrity and protect source code. You do not need to unprotect any cells. The software is fully functional and the protection is in place to ensure the software code is not corrupted.
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Q: Can I trial the software?
A: Software is provided with a 7 day trial period. This allows you to test prior to purchase. If the software meets your requirements payment is required. Payment allows you to maintain software beyond 7 days.
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