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Questions & Answers
Q: How do I enable Macros?
A: If you are presented with a prompt to Disable or Enable Macros when you open the software click Enable Macros. If you receive no prompt and macros are disabled you will need to adjust your Macro Security Level.
Question and Answer Item 18 - Browse All Question and Answer Items
Q: How do I adjust the Macro Security Level?
A: To adjust macro security levels from Excel go Tools, Macro, Security, Security Level. It is recommended that you select Security Level as Medium. When you open software with macros and Security Level is set as Medium you are presented with a message advising that the software contains macros with a prompt to Disable or Enable Macros. Once you have made your adjustment close Excel and reopen, then when prompted click Enable Macros.
Question and Answer Item 19 - Browse All Question and Answer Items
Q: Why do I get a Protected with an Encryption Method not available in France Message?
A: This problem is due to a bug in the Microsoft Regional Settings software. It may also appear in the Dutch version. To by pass it you need to change your regional setting to English United States or anything other than France. To do this:
* On the Windows Start menu, point to Settings, and then click Control Panel.
* Double-click the Regional Settings icon.
* On the Regional Settings tab, select English United States.
* Click OK.
This should fix the problem. Further information on this is available at the Microsoft internet site. You can also download a patch from Microsoft to fix the problem (but it is quite large).
Question and Answer Item 20 - Browse All Question and Answer Items
Q: How do I register bizpep software?
A: A Register page is provided for each software title. Simply follow the prompts. Your transaction will be automatically processed and you will receive a Transaction Receipt including Registration Details by email.
Question and Answer Item 1 - Browse All Question and Answer Items
Q: What if I do not receive registration details by email?
A: Registration details are automatically generated and included with your Transaction Receipt email. If your transaction is successful you will receive a Transaction Receipt email which includes Registration Details from bizpep. No Registration Details can be provided until the transaction has been confirmed. All transactions are manually reviewed. If there are any Registration problems these will be identified on manual review and addressed. If required you can Contact Us ( https://bizpep.com/ContactUs.php ), please include your order number.
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