Questions & Answers

Q: First I want to say that your Form1 software is GREAT and very easy to use. I am having a problem with the Designer Form I created and cannot locate the error or why I get the error message. When I complete filling in the form online and hit the Submit button I get directed to a new web page with the following error message: Please use the Return to Form above to return to the form and complete the required field Zip Code. The zip code IS filled in and I even included the full 9 digits. I examined the code for the Designer Form I created but could not locate the reason for the error msg.

A: In the Form you have <input type="text" name="Zip Code" value=""/> ie name is "Zip Code" with a space. It is best not to use spaces in field names...use Zip_Code instead and then check that your $defrequired = includes the exact match ie if the form field name is Zip_Code then the $defrequired must include Zip_Code not Zip Code. This applies for all fields. You can check your form code by opening your form file in a text editor (not a html editor). The $defrequired variable should only include exact matches to field names. If you played around with your designer form (adding / removing fields) you may have old values set in t in this variable. If you continue to have difficulaty send me you form file as an email attachment and I will have a look for you.

Question and Answer Item 10421 - Browse All Question and Answer Items

Q: This may be a dumb question but what should be the URL link for the Submit Button. Should I link the Submit button to the URL location of the form1.php file?

A: The submit button is not linked it should simply be <input type="submit" value="Submit Form"/> or similar as set by the Builder. Because it is a type submit when it is clicked it causes the form action value to be called. The form action (using a single file form) is form action="<?php if(!isset($_SERVER)){$_SERVER=$HTTP_SERVER_VARS;}echo $_SERVER['PHP_SELF'];?> which is simply php code for call yourself.

Question and Answer Item 10422 - Browse All Question and Answer Items

Q: I'm with a webhosting company and have a customer that purchased your form. It's been running on a Unix Sun server without any problems and they are wanting to move to a Windows server. We have setup the windows server to run under the subdomain "test" so everything can be tested before making the switch. Right now the form works fine on Unix but gives an error on Windows.

A: This error indicates that the php mail function could not successfully send the email. On a windows server (depending on how you have it setup?) you may need to set the SMTP Mailserver Setting in the form code. See the SMTP Mailserver Setting section of the help file for details (online at https://bizpep.com/form1/ ).

Question and Answer Item 10468 - Browse All Question and Answer Items

Q: Now and again, when I open up form builder, it tells me it is day one of the evaluation version, and I keep having to retrieve my registration details and input them again. How can this be fixed?

A: Form1 Builder registration details are recorded as cookies on your computer. If your cookies are blocked, cleared or removed you will loose the registration details and will need to re-input them to build a registered form. To maintain the registration details entered ensure cookies are enabled and are not cleared.

Question and Answer Item 10495 - Browse All Question and Answer Items

Q: I am just evaluating the shift scheduler software but I cannot change the protected cells without a password. What should I use?

A: Input cells (blue/yellow) are not protected and are the only cells that should be changed for the software to function correctly. All input is via unprotected input cells, protected cells contain formula and should not be changed. The software is fully functional and the protection is in place to ensure the software formula and code is not corrupted. Please refer to the Help file for instructions.

Question and Answer Item 10573 - Browse All Question and Answer Items

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