Questions & Answers

Q: I purchased your Form1 Builder Software to use in a client company site that I was hired to build. Everything works except for some reason email attachments are not working. Am I missing something? Did I miss a field or something? The form processes through fine, but any attachments that are added doesn't show up on the email. Any help would be greatly appreciated.

A: Make sure that file_uploads are set as on in the server php configuration and that you have followed the field requirements outlined in the File Attachment section of the Help file (I cannot see what you have set from the url as it is done server side ie php processing). Also make sure attachments are not being stripped/blocked by your email client.

Question and Answer Item 119 - Browse All Question and Answer Items

Q: I didn't see away to have a DROP DOWN data selection as a field type. Is this possible?

A: Yes you can use any form field you like simply set it up in your form. We use a drop down in our Contact Us form at https://bizpep.com/ContactUs.php .

Question and Answer Item 120 - Browse All Question and Answer Items

Q: I have created a form with the trial version to see how this will work in the "real" world. Will I have to recreate this form if I purchase the software to keep it working after the 7 day trial?

A: Only forms using processing built with registered software will not expire so you must re-build the processing code after you have registered Form1 Builder. If you have a form built previously you can simply replace the evaluation processing code with registered processing code. This is outlined in the Copy and Paste Code section of the Help file.

Question and Answer Item 121 - Browse All Question and Answer Items

Q: When I fill out my form, but leave a required field out, the form properly takes me to the html page telling me I need to input all the information. However, when I return to the form, all of my information is gone and I have to reenter the information. Is there a way to return to the form and just enter the required info?

A: See the section on Maintaining Form Content (section 4) in the Help file. This outlines how to retain content regardless of the browser used.

Question and Answer Item 122 - Browse All Question and Answer Items

Q: We are using PHP as server side script...will your software will support PHP code?

A: The processing script requires php so you must have php on your server. You have complete flexibility in how you use/setup your form/web pages.

Question and Answer Item 96 - Browse All Question and Answer Items

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