Questions & Answers

Q: I have created a form with the trial version to see how this will work in the "real" world. Will I have to recreate this form if I purchase the software to keep it working after the 7 day trial?

A: Only forms using processing built with registered software will not expire so you must re-build the processing code after you have registered Form1 Builder. If you have a form built previously you can simply replace the evaluation processing code with registered processing code. This is outlined in the Copy and Paste Code section of the Help file.

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Q: When I fill out my form, but leave a required field out, the form properly takes me to the html page telling me I need to input all the information. However, when I return to the form, all of my information is gone and I have to reenter the information. Is there a way to return to the form and just enter the required info?

A: See the section on Maintaining Form Content (section 4) in the Help file. This outlines how to retain content regardless of the browser used.

Question and Answer Item 122 - Browse All Question and Answer Items

Q: We are using PHP as server side script...will your software will support PHP code?

A: The processing script requires php so you must have php on your server. You have complete flexibility in how you use/setup your form/web pages.

Question and Answer Item 96 - Browse All Question and Answer Items

Q: When I did a test email and received it in my email, I noticed that at the bottom of the email it said: "...powered by Form1 software, available free for evaluation from http:// bizpep.com. Evaluation period expires in 6.92 days." Why does it show that I'm evaluating the product and that it expires?

A: This appears when you build a form using Form1 Builder with no registration ie in evaluation mode. You can check the registration status of your Form1 Builder by clicking Registration in the top menu. The registration details are held in cookies so if you (or something) has cleared cookies you will need to re-register the Form1 Builder before you generate the form code. To do this simply re-input your registration details.

Question and Answer Item 97 - Browse All Question and Answer Items

Q: How come I can't click the radio buttons on and off?

A: Radio buttons are designed to toggle ie only one can be selected in a group. To identify a group each button has the same name and when one button in the group is clicked the other turns off. At present you have every radio button with a different name so they never turn off. If you want users to be able to select a number of options maybe check boxes would be better? If you want to use radio buttons give them the same name and the value identifies what is selected. It may pay to have a look at some form tutorials like the one at http://www.w3schools.com/html/html_forms.asp

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