Questions & Answers

Q: I have downloaded the demo and am almost ready to purchase, but I can't get the email to properly send in html. Any ideas?

A: Make sure that you have HTML Email set, see the Help file HTML Email section (2 II iv c). The html email feature is not designed for you to input html code in the form as data, instead it formats the plain text data input and formats it into a html layout for the delivery email. If you let me know a little more about what you are doing and what is happening I can assist further.

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Q: What is the cost of the program? Do you have an ad sponsored free form builder?

A: Standard Form1 Builder is US$39.00, full license and pricing details are available at https://bizpep.com/form1/ . All Form1 Builder software is completely free of advertising, we do not have ad sponsored software.

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Q: I understand that I can use this version of your software to gather info from users through forms and that I send the data directly to specific mySQL databases that I have set up. Does the package perform validation of the form data that is entered so malicious code is not sent automatically to my MySQL database?

A: Form1 Builder MYSQL uses the php function mysql_real_escape_string() to clean data before placing it in a MYSQL database. It is designed to make data safe before sending a query to MySQL. For more detail on this function see http:// www.php.net/manual/en/function.mysql-real-escape-string.php .

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Q: Am I correct in thinking that the code is configured specifically for the form created by the program or does it dynamically pick up the field names?

A: No the processing code will process all the form fields (based upon the settings ie Upper Case etc), it is dynamic. So you can use the same processing code with any form. The processing code simply looks for any posted fields and processes them in line with the set variables. But remember for data to be added to a MYSQL database fields must be set in the database that match the form fields.

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Q: I am receiving the following email error message (Error MYSQL TEST). Have you got any suggestions on what I may be doing wrong. I have followed all the requirements and set up the table 'abc'.

A: This error indicates that the data cannot be added the specified database table. Recheck MYSQL Server Name, MYSQL User Name, MYSQL User Password, MYSQL Database Name, MYSQL Table Name. These must match existing settings in the MYSQL database. Also recheck that the existing table (MYSQL Table Name) has field names that correspond to form field names and text variable types are used. Remember if your form field is First_Name it displays as First Name in your browser but the MYSQL field must be First_Name. It is also recommended that the form is run on the same server as your MYSQL database. Also make sure that any MYSQL table fields that are not skipped can accept the MYSQL Empty Value or NULL values. If you have access to the error log files for your server you may be able to identify the problem by checking the error log entries. If you still have difficulty try stripping your form and database down to a single field ie subject to eliminate/minimize potential data mismatches and determine if it is an access or data issue.

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