Questions & Answers

Q: Once an email is retrieved in GM, the record is created, but seems the email itself vanishes, thus we don't know who sent in the record.

A: If you setup a Defined Email Address field in the form and in GoldMine it will be imported. See the Help file and example form for details.

Question and Answer Item 10585 - Browse All Question and Answer Items

Q: I wonder if there is any way to make it so the auto responder will say Dear "Name". I want it to insert the first name of the person who fills out the form.

A: No, you would need to develop specific coding for this.

Question and Answer Item 10582 - Browse All Question and Answer Items

Q: Can the "from" field on the auto responder recipient's email say the name of my client's business instead of his email address?

A: If you set the Defined First Name Form Field / Defined Last Name Form Field values these will be used as the from name in conjunction with the from email address. See the Defined First Name Form Field and Defined Last Name Form Field sections in the Help file https://bizpep.com/form1/ . The Help file provides full details on all functions, and should be read.

Question and Answer Item 10583 - Browse All Question and Answer Items

Q: I got everything working except for this: The Copy_Email field does not seem to really check to make sure they are the same. I put different email addresses in to test it and it does not catch it.

A: There is no Copy_Email function only a Defined Email Copy Form Field and this does not compare email addresses it sends a C c (Carbon Copy) of the submitted email to the submitter. See the Defined Email Copy Form Field in the Help file https://bizpep.com/form1/ .

Question and Answer Item 10581 - Browse All Question and Answer Items

Q: Hi, I have put the following code in the mail form but still am getting the "Form Processor" subject in the email: <input type="hidden" name="defsubject" value="Test Goldmine Form Contact Submission" />

A: Yo need to set the Defined Subject Form Field value as the name of the filed you want to be the subject. See the Defined Subject Form Field section in the Help file https://bizpep.com/form1/ .

Question and Answer Item 10580 - Browse All Question and Answer Items

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