Questions & Answers

Q: We have purchased 2 licenses for this software. It is installed on our server however every time we go to the link it won't work until we register,...which we have done from first email we received from you. Is this necessary each and every time we use this program??? Are we missing something here?

A: SiteMap XML Software registration details are saved as cookies on your computer, if you are using it on 2 computers you will need to register on each. As long as cookies are enabled and not blocked/cleared the registration details remain. If the Software reverts to evaluation mode then cookies were cleared and you need to re-enter software registration details.

Question and Answer Item 10675 - Browse All Question and Answer Items

Q: I have Form 1 Builder Goldmine and have been using it very successfully for a year or so. I have just changed my website to be fully "Flash" and thus will need to create a form in Flash. As long as I use the POST method and reference the correct processor.php file should it work do you think? Are there any special requirements that you know of in Flash forms?

A: Yes, just use the Form Action method and point the form action to the processor file and it should be fine.

Question and Answer Item 10674 - Browse All Question and Answer Items

Q: Does this software create a log file of who logged in and when? If not, do you have a program that does?

A: No, a log file is not created. However all information relating to your site including visitor ip addresses, pages visited and times will be in your server log files provided by your server host.

Question and Answer Item 10673 - Browse All Question and Answer Items

Q: Do you accept credit cards

A: Credit Cards (Visa / master Card) can be used directly via PayPal using our online transaction facilities.

Question and Answer Item 10672 - Browse All Question and Answer Items

Q: I have a couple of staff on salary so their weekly costs do not vary with hours. How can i include them in the rostering?

A: You can set up a Classification on the Wages sheet with a base rate of 0. Using this for salary staff allows them to be rostered when ever required without impacting the cost. However you would need to add in any salary costs applicable. Alternatively you can define a nominal hourly rate for salary staff based on nominal hours ie weekly salary / divided by nominal hours worked. This would allow the cost to be included but you could only roster them for the nominal hours regardless of actual hours worked.

Question and Answer Item 10670 - Browse All Question and Answer Items

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