Questions & Answers

Q: We are a student counselling service planning to create an anonymous post-counselling feedback form and presently just exploring possibilities. Presumably form data is sent to an email address, but then how do we extract this automatically into, let's say, MS Access/Excel for analysis? How much would form 1 builder cost (we see 1,000 + students a year) and why would it be better than an ordinary HTML form accessible from our website? Thanks.

A: Form1 Builder delivers to an email address and includes a range of security and operational functions see https://bizpep.com/form1/ . To import into a database your can use https://bizpep.com/form1/ for a MYSQL database and https://bizpep.com/form1/ for GoldMine. For an online service MYSQL is usually best as it is an online database and usually and comes standard with a web hosting account.

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Q: How does one do income and expenses with a different percent for each item. For example I have electric and heating fuel, one increase at 8% and the other at12%; and so forth. The same would apply to my revenue side; various special events are increased at different percentages and at different times. I purchased the spreadsheet today and it is extremely complete so figured I was missing something.

A: You can either use an average percentage eg if the if you use the same value of electric and heating fuel then the average increase will be 10%, (8+12)/2. Or you can add them each as individual line items and adjust the line Change Value %. This is the yellow cell on the line in the year column Change Values. This cell by default is set as the Increase / Decrease percentage but can be overwritten by inputting a value eg for electric fuel 8% and heating fuel 12%. The same applies for income lines.

Question and Answer Item 10769 - Browse All Question and Answer Items

Q: I reset the registration and tried the form again but got the error: Form Domain Error. Do i have to re-create the form again after re-registration for it to work?

A: Yes, you need to al least rebuild the processing code. The domain registration is held in the processing code. You can (if you want) simply Copy and Paste the new processing code to replace the old. See https://bizpep.com/form1/ for details.

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Q: I purchased a license for this software, but although I keep inputting the correct values, it keeps saying I'm not registered. So I input them again and then it works.

A: Registration details are recorded as cookies on your computer. If your cookies are blocked, cleared or removed you will loose the registration details and will need to re-input them. To maintain the registration details entered ensure cookies are enabled and are not cleared or blocked.

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Q: We have recently changed who we host our website with, since this, the forms haven't worked, just wondering if this has anything to do with it?

A: Probably. If the form data emails are not being sent then it is likely the php mail function is not running correctly on your server. Use the Test Code at https://bizpep.com/phptest.html to test your servers php and php mail function. If you do not receive an email from the Test Code you will need to contact your server host to enable the php mail function.

Question and Answer Item 10766 - Browse All Question and Answer Items

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