Questions & Answers

Q: When I downloaded & installed it - just as it was completing the install, it gave an error ... Something about 'error in the archive'.

A: I am not sure what this would be, possibly a internet/computer glitch during download or the installation process. If it did not install correctly try a re download and reinstall.

Question and Answer Item 416 - Browse All Question and Answer Items

Q: Have you been able to solve the problem with my form not working?

A: I sent you this reply (see below) yesterday and the day before.

Your page html includes some invalid and extra code which may have been introduced via a view source copy and paste?

Open it in a text editor and try removing the

<input type="hidden" name="PHPSESSID" value="f1034fb11ebe66901cedfef824e7c252" />

and also all the Google Toolbar stuff is probably not required.

<input id="Referral From4" title="Your Google Toolbar can fill this in for you. Select AutoFill" style="BACKGROUND-COLOR: #ffffa0" size="30" name="Referral From" />

Also as outlined in the Help file field names should not include spaces (use a _ instead). ie name="GP Name" should be name="GP_Name".

Invalid html code will break some browsers ie it will not run correctly (like the submit problem you have seen) . Always use valid html to maximise the reliability of your pages. For more information refer to the Trouble Shooting section of the Help file.

If you run a QuickForm first you can to test the server etc and if you have problems with another form after that it will most likely be a html coding problem.

Question and Answer Item 414 - Browse All Question and Answer Items

Q: How do I go about changing my email address? I gave my old address in error.

A: The email address is used as part of the registration process but it is not critical that it remain valid. If you like I can regenerate registration details with your new email address and you can input these via the Terms and Conditions sheet. Let me know.

Question and Answer Item 412 - Browse All Question and Answer Items

Q: Also, how do I unprotect the workbook, so I may set fields to names I wish to use?

A: On the Budget by Month sheet you can adjust the row item labels (blue) cells. This allows you the rename as required. You cannot adjust labels on other sheets as they are directly related to the formula applied. As outlined in the Terms and Conditions and Frequently Asked Questions page with Non-Commercial licenses all non-input cells and Visual Basic code are protected to ensure integrity and protect source code . We do offer Commercial licenses for the use of software for inter-business support, advice, or consulting and upon request with a Commercial license can provide an unprotected software version allowing you to view the formula applied to enhance your knowledge of software operation (macros remain protected). You can upgrade from a Non-Commercial license to a Commercial license at https://bizpep.com/upgrade.html .

Question and Answer Item 413 - Browse All Question and Answer Items

Q: Some of the monetary amounts listed in the months columns had three or four decimals after the decimal point, ie 25000.0000. This was making the totals come out incorrect.

A: QuickBooks should handle more than 2 decimal places in a value and adjust accordingly. This may be an issue with QuickBooks 2006? A manual fix could be applied by editing the Imp.iif file. It can be opened in a text editor and modified if required. I am not sure that this would affect the totals as .000 + .01 is still .01?

Question and Answer Item 410 - Browse All Question and Answer Items

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