Questions & Answers

Q: I have registered the software and worked fine. But when I create a dynamic map and paste the code , I get a message that the software is not registered when I call the sitemap

A: It sounds like your builder registration was not active when you built the dynamic code. Check that the builder is registered (click Registration on the builder menu to see) and then rebuild, save and upload your dynamic code. Builder registration is saved as a cookie so if cookies are cleared or blocked builder registration will need to be re-entered. When you build dynamic code with a registered builder the registration is set in the dynamic code. If you continue to have difficulty send me a screen shot of your builder registration and a copy of your dynamic code as an email attachment and I will have a look for you.

Question and Answer Item 2058452 - Browse All Question and Answer Items

Q: I've been testing out your Dynamic XML Site Map tool, but file isn't listing any of my URL's. Any idea what I'm doing wrong?

A: You need to adjust your Include URLs with settings to match you site structure. Add a backslash "/" to the Include URL's with setting so it matches your urls which have no file extension.... see https://bizpep.com/sitemapxml/

Question and Answer Item 2058451 - Browse All Question and Answer Items

Q: My company uses your scheduling software. We are having a slight issue. The software works perfectly on the profile of a previous employee but when we tried to move it to my profile, it doesn't work properly. The issue is building a new roster. I can do everything else but build a new roster. Could you help us with this issue?

A: I am not quite sure what you mean by new profile? However the most likely reason is your Excel version/set up and how it runs (or does not run) macros. Without macros enabled the software will not function. Information on enabling macros can be found at https://bizpep.com/shiftscheduler.html . For additional detail please refer to your Excel help.

Question and Answer Item 2058450 - Browse All Question and Answer Items

Q: Please with regards to printing out the expenses for each particular month is it possible to include the 'Notes column (which I use to itemise) in the print out. I am printing in landscape format and I am able to get every column on the print out except for the notes column.

A: If you use your browsers print function instead of the BAS-I.C print icon you should be able to print whatever is on the screen including the notes. The BAS-I.C print icon limits the content to assist formatting.

Question and Answer Item 2058449 - Browse All Question and Answer Items

Q: Can I somehow resubscribe?

A: Yes goto http://www.bas-i.com.au/?getcontent=join click the Join BAS-I.C Plus Now button and you should be able to set up a new PayPal subscription.

Question and Answer Item 2058448 - Browse All Question and Answer Items

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