Questions & Answers

Q: I have purchased this software but cannot enter values in the field. When following instructions, it asks for a password, which I do not have as there has been no opportunity to choose a password.

A: All input is via unprotected blue input cells, protected cells contain formula and should not be changed. Input is only required in the blue cells all of these should be unprotected. See the help file instructions for details https://bizpep.com/basbusinessaccounts.html . If you continue to have difficulty please let me know what you are doing ie input to where and send me a copy of your file as an email attachment and I will investigate further for you.

Question and Answer Item 2058255 - Browse All Question and Answer Items

Q: Also I paid by PayPal, but would have liked to have different details in the accounting package, how do i change name details etc?

A: The registration details used reflect the payment made and link the payment receipt to the license ie so it can be tracked if required in the future. To ensure this linkage is maintained registration details cannot be changed and remain linked to the payment details.

Question and Answer Item 2058256 - Browse All Question and Answer Items

Q: I am an accountant and would like to try your software this could be a tool that I can benefit from.

A: You can download Excel based software for free trial directly from https://bizpep.com/businessvaluation.html . The Software and Models folder (top left) includes other titles that maybe of interest. We also have browser based versions available at https://bizpep.com/businessanalysis.html .

Question and Answer Item 2058254 - Browse All Question and Answer Items

Q: I need some software to add my monthly income and expenses into and to pay wages for 2 people and to do my bas. Do I need to buy buss acc software excel and bas bus acc software excel?

A: No just BAS Business Accounts Software which includes the BAS component. Please note that this does not include specific PAYG functionality but you can add account items to handle this as required.

Question and Answer Item 2058253 - Browse All Question and Answer Items

Q: Could you please elaborate on the definition of Cost of Waiting, as Cost per Service Point is different (and a more straightforward costing exercise).

A: Customer waiting cost is an estimate of the lost customer value as waiting time increases ie unsatisfied customers that do not return due to excessive waiting time, this indicates the lost future profit. An example is provided in the instruction sheet. Cost per Service Point is the staffing cost and any asset/delivery cost per service point ie how much it costs to provide the service point. If the model was simply optimised for minimum service point cost an unacceptable waiting time would be introduced and customers lost. By considering the cost of waiting this can be allowed for.

Question and Answer Item 2058252 - Browse All Question and Answer Items

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