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Questions & Answers
Q: I downloaded a current version of the excel business valuation model however even with inputting my email and registration code the download is not allowing me to use the software.
A: Attached is a zip file with version 60 files to match your registration. Save to your pc and open the excel file. This is also available at bizpep.com . We have recently released a new version which uses a different license process (this is the current version). Can you tell me what link you used to make your purchase and I will investigate the purchase/version issue?
Q: I recently had an issue with PayPal and the backup payment option. I've noticed that our BAS-I.C account was cancelled because of this. If we were to resign would I lose all my previously saved data?
A: If you access BAS-I.C on the same computer and browser your data should still be there.
Q: I purchased your software before you brought in the new yearly fee so does mine still work or do i have to upgrade to the yearly one?
A: Your original version will continue to function as always and your registration details remain valid for the original but not the new version.You do not need to upgrade.
Q: Entering into income page under accounts, entering the income account name as I have done on the previous two pages (i.e. July, August) only to be told "this value doesn't match the data validation restrictions defined for this cell"
A: The Account value should be selected from the drop down list. Click the cell and down arrow to find the correct account. Thisensures it is exactly as set in the accounts sheet and can be calculated correctly. If you need it to be a different acccount set up the account in the accounts sheet. If I can assist further please let me know.
Q: I have registered the software and worked fine. But when I create a dynamic map and paste the code , I get a message that the software is not registered when I call the sitemap
A: It sounds like your builder registration was not active when you built the dynamic code. Check that the builder is registered (click Registration on the builder menu to see) and then rebuild, save and upload your dynamic code. Builder registration is saved as a cookie so if cookies are cleared or blocked builder registration will need to be re-entered. When you build dynamic code with a registered builder the registration is set in the dynamic code. If you continue to have difficulty send me a screen shot of your builder registration and a copy of your dynamic code as an email attachment and I will have a look for you.