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Q: It says "registration details are not valid"?
A: Your Registration Details only work with the version software you purchased. You purchased version 11 so you must use your registration details with version 11. It appears you are trying to register version 20. I retested your registration with version 11 software and it is fine. Download and install version 11 software from https://bizpep.com/superseded.html . The software version number is displayed at the top of the help file (2nd line).
Question and Answer Item 316 - Browse All Question and Answer Items