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Q: After using software for a few days, I am now getting a request for an Excel password. As far as I know, I never set one up.
A: The software allows you to give it a test run for seven days after which you need to purchase a license to continue use. When you purchase a license you are sent Registration Details to input into the software. Some sections of the software do include excel password protection and this is an integral component of the processing. You should not need to unprotect or change any Excel password it is controlled by the programming. If it is altered the programming may not be able to access the required sections. If Excel passwords have been accidentally altered you may need to reinstall the software to restore the software to its initial state.
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