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Q: I am looking at a situation where someone could staff a service point for part of an hour. As a result I wouldn't necessarily need the service points to be in full hours. Is there any way to manipulate the model to allow me to enter partial service points (eg, 1.5 or 2.5)?
A: Logically (and theoretically) less than a full service point is not valid and cannot be applied in the model. However in practice you could have the partial service point. As an indication the result of the partial service point would lie some where between the results either side of it.
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