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Q: When I log in using Firefox, your page prompts me to register the product -- tells me how many more days. We thought we are registered already.
A: Registration details are recorded as cookies on your computer. Cookies are browser based so if you use different browsers you need to re input registration details. If your cookies are blocked, cleared or removed you will loose the registration details and will need to re-input them. To maintain the registration details entered ensure cookies are enabled and are not cleared or blocked.
Question and Answer Item 10875 - Browse All Question and Answer Items