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Q: I can not get your software to perform a simple schedule. No matter what I do, it doesn't keep the shift parameters. I want it to show me the same 3 shifts over a period of 7 days, and it instead gives me start and end times of each shift so there is not continuation of shifts. It makes it impossible for me to even try to use the software for other shift variations. the help file isn't very helpful, it doesn't give me any help on trying to make a shift differential.

A: Set the shift times you want by inputting a shift start date and time and duration (blue cells and if require yellow cells). The default setting is for continuous shifts so if you set the first shift date time and duration (blue cells) then next shift times will be automatically set to follow on. If required you can also manually set the values for the following shifts (yellow cells), you can even manually input a start date/time the same as the end date time of the preceding shift to make it continuous. I am not sure what you mean by "..I want it to show me the same 3 shifts over a period of 7 days" but if you are trying to set up 3 shifts a day for 7 days then you need 21 shifts (7*3). So if you are starting with a clean reset roster (click Reset Roster) use Add Shift to add 16 shifts (5 are initially set up), and if you want them continuous simply input the first shift date time and duration (blue cells). You can then add any staff and shift requirements.

Question and Answer Item 10739 - Browse All Question and Answer Items