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Q: I was able to create and successfully submit a site map using your product twice. Then I made changes to the site and created another site map. Now Google is telling me You have specified ....com as the preferred domain for this site. Apparently it needs to have www. in front for it to work properly. Now I get this message "Sitemap not allowed" and Google isn't seeing my URLs. I have another website. I specified this one using www. and now I can't get Google to recognize this one. It just gives me the message "You have no URLs in your site map." Even thought I looked at the code and the URLs are defiantly there.
A: It sounds like you are having difficulty with your Google Webmaster account settings. The urls in you site map must be the same ie www or no www as stated in your account. If you use www in your sitemap Start Url then it will be applied to all urls in the sitemap. If your site maps are displaying as xml with the correct urls in your browser then the problem is most likely with your google account. If you continue to have difficulty try the very helpful webmaster support forum.
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