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Q: Hello, I am thinking about purchasing your product. I downloaded the evaluation copy and I am testing with it. My server past all test described to make sure it will work with your software. The form does send to goldmine. However when I open and select to link to a new contact the only fields that will import are First_Name and Last_Name. I have checked to make sure I have the correct DataBase Names for the other fields I am trying to use, as you also describe and they are, but it still will not seem to work. Any Ideas?
A: As some fields are importing it definitely appears to be a form field name, database field name matching issue. If you have non alpha numeric characters in the field names including spaces it could be a problem also check that the letter case is the same. If you still have difficulty let me know the url of your form and send me a copy of the received email and I may be able to assist further.
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