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Q: I have paid for the software but have not received it. Any help appreciated.
A: Your payment via PayPal was an eCheque. As soon as it clears registration details will be sent. For eCheques as PayPal advise "This eCheque payment will remain 'Uncleared' until the funds have cleared from the sender's account, which usually takes four working days. If you are shipping an item, please do not ship your item until the funds have cleared into your PayPal account. You will be notified by email when the funds have cleared into your PayPal balance." As soon as we receive notification from PayPal that the payment has been completed registration details will be sent.
Question and Answer Item 10294 - Browse All Question and Answer Items