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Questions & Answers
Q: Can the licensed email address be changed?
A: The email address used for license and distribution is the email used in the paypal account that makes the paypal payment. This is how payer and license are verified. The licensed email always reflects the paypal payment email. For a different email to be used the paypal payment must come from the required email address.
Question and Answer Item 2058538 - Browse All Question and Answer Items
Q: Can you please cancel our subscription.
A: It is usually best if the client cancels themselves, this ensures the correct subscription is cancelled and allows the client to take full control of their subscription. You can cancel your subscription directly from your PayPal account used when you subscribed. Simply log into your PayPal account using your PayPal account details (ie PayPal account user/password) and cancel from there. If you cancel your subscription prior to the completion of the subscription period no further payments will be processed. All the best.
Question and Answer Item 2058535 - Browse All Question and Answer Items
Q: I would like to licence your company valuation excel work, but the purchase has not taken place. Turkey does not work because of paypal. How can I buy your company valuation excellwork as full use (formulas visible).
A: We can accept payments from Wise to the email address bizpep@gmail.com . See https://wise.com/help/articles/2932105/can-i-send-money-to-someone-with-only-their-email-address ... You will need to use the wise site to make payment of the full license amount and cover any fees. Once complete please email us with your payment and purchase item details. Upon confirmation of receipt of payment in our account we will manually process the license and provide license details by email. Please allow 2 weeks for processing. Subscription items will require manual payment and renewal on expiration. All input is via unprotected input cells, protected cells contain formula and should not be changed. The software is fully functional and the protection is in place to ensure the software formula and code is not corrupted. We do offer Commercial licenses and upon request with a Commercial license we can provide an unprotected software version allowing you to to view the formula applied. In this Commercial format application sheets are unprotected, the workbook itself and the Terms and Conditions and Instructions sheets remain protected to maintain licensing and intellectual property rights notification. A perpetual Commercial license price is five (5) times the standard annual license ie US$345 for Business Valuation (5 x US$69). Please note that Bizpep retain full copyright and intellectual property rights at all times.
Question and Answer Item 2058533 - Browse All Question and Answer Items
Q: Hi, I appear to have lost my accounts recently. I've been using your software package to keep track of incomings / outgoings and find it very useful and easy to use. I tried to go HTTP as suggested (for figures up to end of June 23) but it was still blank. Any ideas please? I hope I haven't lost everything. All data was automatically online and I didn't back up often.
A: To transfer protocols from HTTPS a HTTP data a Backup is required, your Account Code on HTTPS is enabled using Resend your Account Code from https://bas-i.com.au/resend.html and from https://bas-i.com.au a Full Restore is performed. This will fully set up your account on HTTPS. All data is saved locally via your browser on your computer in the protocol used. Automatically saved data can only be accessed from the same computer and browser from which it was saved and from the same protocol ie HTTP or HTTPS. This means to automatically use saved data you need to use the same computer, browser and protocol that it was saved from. If your computer/browser data storage is cleared the data will be cleared. When you change protocols onty the data saved in the protocol used can be displayed. So if you change protocols you must save from HTTP and a restore from HTTPS. Also keep in mind that only data for the selected period is displayed. To see all data click ALL, List View, Revenue/Expense. BAS-I.C also allows you to access and save data in other formats using Share, Backup, Archive and Export functions. If you have the data saved via one of these functions you can reinstate it using Restore or Import.
Question and Answer Item 2058530 - Browse All Question and Answer Items
Q: Hi David, I did what was asked but all my data history was not there? It also asked me to join BAS-IC plus? I thought I was already paid up also? Please advise what I need to do next?
A: From what I can see the email used is not a BAS-IC account email? There does appear to be a previously used email account however the account has expired. Since expiration the account has been in Free mode. To fully use all functions a current BAS-IC plus account is required. With a current BAS-IC plus account you will be able to Backup your data from HTTP and fully Restore your data to HTTPS.
Question and Answer Item 2058529 - Browse All Question and Answer Items