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Questions & Answers
Q: I'm with a webhosting company and have a customer that purchased your form. It's been running on a Unix Sun server without any problems and they are wanting to move to a Windows server. We have setup the windows server to run under the subdomain "test" so everything can be tested before making the switch. Right now the form works fine on Unix but gives an error on Windows.
A: This error indicates that the php mail function could not successfully send the email. On a windows server (depending on how you have it setup?) you may need to set the SMTP Mailserver Setting in the form code. See the SMTP Mailserver Setting section of the help file for details (online at https://bizpep.com/form1/ ).
Question and Answer Item 10468 - Browse All Question and Answer Items
Q: Now and again, when I open up form builder, it tells me it is day one of the evaluation version, and I keep having to retrieve my registration details and input them again. How can this be fixed?
A: Form1 Builder registration details are recorded as cookies on your computer. If your cookies are blocked, cleared or removed you will loose the registration details and will need to re-input them to build a registered form. To maintain the registration details entered ensure cookies are enabled and are not cleared.
Question and Answer Item 10495 - Browse All Question and Answer Items
Q: I am just evaluating the shift scheduler software but I cannot change the protected cells without a password. What should I use?
A: Input cells (blue/yellow) are not protected and are the only cells that should be changed for the software to function correctly. All input is via unprotected input cells, protected cells contain formula and should not be changed. The software is fully functional and the protection is in place to ensure the software formula and code is not corrupted. Please refer to the Help file for instructions.
Question and Answer Item 10573 - Browse All Question and Answer Items
Q: Is it possible to format the output email layout?
A: Limited formatting is available. You can set it to send a html email https://bizpep.com/form1/ and adjust the Line Break ttp://bizpep.com/form1/ .
Question and Answer Item 2058106 - Browse All Question and Answer Items
Q: I would like to post the results to a mysql database in addition to GM via e-mail.
A: The Form1 GoldMine and Form1 MYSQL are separate packages. You cannot post to both databases with the standard software. Do do this would require software modifications.
Question and Answer Item 2058283 - Browse All Question and Answer Items