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Q: I am unable to complete my March BAS due to my electronic disc not working. Are you able to email a BAS form to complete this today?

A: If you are using our BAS Business Accounts Software Excel you can download from www.businesssoftwaremanagement.com , however it sounds like you are after the ATO BAS form in which case you should visit the ATO Business Activity Statement site at www.ato.gov.au .

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Q: Hi. I have a client using Yahoo! and Yahoo! will not allow us to change the "from" in our email responses from an online form. We would like the submitted email to contain the email address or the name of the sender - in the "from" line or "subject" line. Can you help us with that?

A: Form1 ( www.softswot.com ) sets the form submitter as the email sender. You can see a test form at www.softswot.com . You can also give it a test on your server to see how it works and check suitability. Simply build a Quick Form to test, see www.softswot.com .

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Q: I cannot find how to bring up a new year on my Bas Business accounts software.

A: The year is set by inputting the Start Date on the Income sheet, see the help file www.businesssoftwaremanagement.com You can either start a new year with a clean package (you can re download if required from www.businesssoftwaremanagement.com ) or save your previous year accounts with a new name ie Save As bas2012 and then delete the input values not required .

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Q: Your information print out indicates that the Tax Sheet has preset GST tax items - none of my drop down boxes have information in them and, even though I have Tax blue Tax items and % nothing appears in the other files.

A: If you have the BAS Business Accounts Software when you goto the Tax sheet you will see pre set Tax items. When you goto the Accounts sheet and click a blue cell in the Tax Item column a drop down appears and if you scroll (you may need to scroll up) the pre set tax items will be listed, select the required tax item for the account and the applicable tax will be set. If you continue to have difficulty send me a copy of your file as an email attachment, let me know exactly what the issue is and I will have a look for you.

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Q: Hello, we are a finance company and we get several text and pdf files each day from our clients. We currently use Monarch software to extract invoice data from these files, then copy the data into excel for import into our accounting software. Can your software do this with text and pdf files?

A: No sorry, XML Data Extractor works with mark up language files (html, xml etc) it cannot extract from simple text or pdf files.

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I am very impressed with the functionality of your Business Valuation Model, the lay out and the user friendliness. Your purchasing and registration procedure is also excellent.Robert de Rooy ... thank you for a brilliant and easy to use tax system, you have literally saved me hours and hours of work with simple clicks and drag from my accounting software to BAS-I.C my bas is done.Lisa Groundwater Thank you for this great software!Cedric Franklin This is the best model I have seen in a few decades.Darren Stevenson ...a resounding '1' for excellence. I am pleased with the performance of the software, the ease of use and the overall service. I am glad that I went ahead and ordered it. I plan to make heavy use of it during the rest of my MBA program and in my work life. No doubt I will be purchasing other programs from you. You have what I need.Judy Bottita the software has really simplified my tax and therefore my life! Thanks so much!Gail Tagarro Thanks very much for putting the BAS-I-C software 'out there' - so far it seems terrific and perfect for what I need.Chris Hargreaves I just down loaded the excel version...awesome....thanks so muchEdward M. Rouse great model for small biz and start up!Russell Smith I have my own accounting firm and I must admit that I am very impressed ... IT IS OUTSTANDING.Robert B. Wester, Jr Excellent software program. I have already referred several folks to your site to download the demo. Hopefully, they will turn into sales for you. Good Luck!Anthony Beebe Wow...you're good. Thanks for your help...and the rapid response was greatly appreciated. I think you have a great product; I've been doing 'if/then' scenarios on future options for my company, and it is quite fascinating using your program...You guys were great...exactly what I was looking for...I was very impressed with your customer service...great follow-up and execution. The software is easy to use, as was your web site. Thanks for your software; if I need any business software, I would be happy to look at you guys first. Keep up the good work.Kevin O'Keefe Thanks your program it was great for me starting out in my small business, definitely recommend it for startups.Jayne Bachelor I was greatly impressed...Michelle Lamont Great Software...Art Vedner I'm just starting to use this system for BAS reporting and am enjoying the simplicity and ease of use....I give you guys 5 stars.Jodie Maurer I am very impressed with the model.Jozua Fokker I think you have an excellent product and I look forward to trying some more of your software. I am very pleased!Rod Butler ...the system works great.Lyslei Chirico ...works perfectly.Hendry Buter You have excellent products that have saved me several hours of time. Ease of purchase is excellent. Keep up the good work and keep coming up with improved business models. You are absolutely on the right track.Denis Cowley Now to begin my third year with your excellent system ... How lucky I am to have bought your software. Thank youZoe Harrison Now that I have purchased the program, I honestly believe the price is ridiculously low for the power, utility and results generated by the program.Martin Caplan Just started playing with your software and I like it!Roger Loweth I just purchased your software - it's wonderful.Roger Varner I have been very happy with software purchase and was going to purchase another app... Thanks again for the great software!Frank Brown The Business Valuation software that runs in Excel saved my company a lot of time in evaluating an acquisition candidate. The instructions are clear and straightforward, and the program worked flawlessly.Tom Sweet I have loved your BAS Business Accounts Software and think it's ideal for sole traders (which was the reason I purchased it).Nicole Cornish Great piece of software. It has been a real winner in presentations here already. I have more to explore with it, too.Chad Haight ...I am in the midst (or shall we say was in the midst) of selling my company for a much lower amount...your software is working wonderfully...i think i shall send you a bottle of your favorite...Sean Hawley Love this application! It certainly can improve one's comfort level, especially the small business owner, when talking to the financial people. Seems to me like you can get a quick budget snapshot as well as the business valuation. Thanks again!Stan Shaw I am impressed with your business valuation model.Peter Davies Am really enjoying working with this programme, I am sure within the next week I will be putting an order in. I have found it so easy to use, wish I had known about it years ago, life would have been much easier.Lyn Laycock This spreadsheet has really made my life easy and I have recommended it to my colleagues.Moses Mwanjirah We are very pleased with your Business Valuation Model.Steve Geringer ...very easy to use.Karl Hayes Just purchased your great spreadsheet.Terje Larsen I think it is a very useful spreadsheet and I'm using it and I haven't found anything better and have stopped looking.Antoine Matarasso I am very happy with the Excel valuation model supplied. I think it constitutes good value for money and has been of great help to me in my work.Graham Ireson Well done. It proved very useful for me already.Roland Mechler The program is quite easy to use.Jackquie Grant I still love the software.Jim Dickey Received and working great... Excellent service.Kevin Long ...very user friendly...Abel Acuna I recently purchased a copy of this package and have found it to be extremely helpful as a quick valuation tool...This is a great piece of software...Jim Wendler