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Questions & Answers
Q: I am unable to complete my March BAS due to my electronic disc not working. Are you able to email a BAS form to complete this today?
A: If you are using our BAS Business Accounts Software Excel you can download from www.businesssoftwaremanagement.com , however it sounds like you are after the ATO BAS form in which case you should visit the ATO Business Activity Statement site at www.ato.gov.au .
Q: Hi. I have a client using Yahoo! and Yahoo! will not allow us to change the "from" in our email responses from an online form. We would like the submitted email to contain the email address or the name of the sender - in the "from" line or "subject" line. Can you help us with that?
A: Form1 ( www.softswot.com ) sets the form submitter as the email sender. You can see a test form at www.softswot.com . You can also give it a test on your server to see how it works and check suitability. Simply build a Quick Form to test, see www.softswot.com .
Q: I cannot find how to bring up a new year on my Bas Business accounts software.
A: The year is set by inputting the Start Date on the Income sheet, see the help file www.businesssoftwaremanagement.com You can either start a new year with a clean package (you can re download if required from www.businesssoftwaremanagement.com ) or save your previous year accounts with a new name ie Save As bas2012 and then delete the input values not required .
Q: Your information print out indicates that the Tax Sheet has preset GST tax items - none of my drop down boxes have information in them and, even though I have Tax blue Tax items and % nothing appears in the other files.
A: If you have the BAS Business Accounts Software when you goto the Tax sheet you will see pre set Tax items. When you goto the Accounts sheet and click a blue cell in the Tax Item column a drop down appears and if you scroll (you may need to scroll up) the pre set tax items will be listed, select the required tax item for the account and the applicable tax will be set. If you continue to have difficulty send me a copy of your file as an email attachment, let me know exactly what the issue is and I will have a look for you.
Q: Hello, we are a finance company and we get several text and pdf files each day from our clients. We currently use Monarch software to extract invoice data from these files, then copy the data into excel for import into our accounting software. Can your software do this with text and pdf files?
A: No sorry, XML Data Extractor works with mark up language files (html, xml etc) it cannot extract from simple text or pdf files.